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Global Internet Access

Overview | Features & Benefits | Technical Specifications | Coverage | AUP

REACH ACCEPTABLE USAGE POLICY

The following is the REACH Global Internet Access Acceptable Usage Policy (REACH AUP) for users of the REACH Network. REACH may modify this REACH AUP at any time in its sole and absolute discretion. Changes and modifications will be effective when posted and any use of the REACH Network after the posting of any changes will be considered acceptance of those changes.

Important Note: REACH is serious about working towards eliminating spam from travelling through its network, whether originating from a Customer of REACH or otherwise. All REACH Customers, including Customers that are also downstream providers, have agreed to comply with the REACH AUP as part of the REACH Global Internet Access Agreement with REACH. If REACH, in its complete discretion, considers that this REACH AUP has been violated in any way whatsoever, REACH reserves the right to take all legal and technical steps available under the REACH Global Internet Access Agreement including suspending or disconnecting a Customer's service.

1. Use only for lawful purposes
The REACH network, including the web sites operated by REACH (collectively, the "REACH Network"), may be used only for lawful purposes. Users may not use the REACH Network in order to transmit, distribute or store material:

  1. in violation of any applicable law;
  2. in a manner that will infringe the copyright, trade mark, trade secret or other intellectual property rights of others or the privacy, publicity or other personal rights of others; and
  3. that is obscene, threatening, abusive or hateful or contains a virus, worm, Trojan horse, or other harmful component.

2. No SPAM
It is a prohibited use of the REACH Network to accept, transmit or distribute unsolicited bulk data (which includes, without limitation, e-mail, bulletin boards, newsgroups, software, files). The only circumstances in which the REACH Network may be used to send unsolicited data of an advertising or promotional nature is where the unsolicited data is sent to persons with whom the sender has a preexisting business, professional or personal relationship or to persons who have previously indicated their consent to receive data from the sender from time to time, for example by ticking a box to that effect on the sender's web site. Unless these requirements are met, users must not send unsolicited bulk data on the REACH Network. If these requirements are met, the user must also provide an unsubscribe function on their web site (and make this function known to recipients in the relevant data) which allows those recipients to elect to be removed from that mailing list.

3. Other Prohibited Uses
The following activities are also prohibited uses of the REACH Network:

  1. Sending data, or causing data to be sent, to or through the REACH Network that hides or obscures the source of the data, that contains invalid or forged headers or domain names or deceptive addressing;
  2. Receiving or collecting responses from bulk unsolicited data whether the original was sent via the REACH Network or not or hosting a web site to which recipients of bulk unsolicited data are directed;
  3. Relaying data from a third party's mail server without permission or which employs similar techniques to hide or obscure the source of the data;
  4. Collecting or harvesting screen names or e-mail addresses of others for the purpose of sending unsolicited e-mails or for exchange;
  5. Sending large or numerous amounts of data for the purpose of disrupting another's computer or account;
  6. Sending data that may damage or affect the performance of the recipient's computer; and
  7. Persistently sending data without reasonable cause or for the purpose of causing annoyance, inconvenience or needless anxiety to any persons.

4. System and Network Security.
Users are prohibited from violating or attempting to violate the security of the REACH Network, including, without limitation:

  1. accessing material not intended for such user or logging into a server or account which such user is not authorised to access;
  2. attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation;
  3. attempting to interfere with, disrupt or disable service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing";
  4. forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting; and
  5. taking any action in order to obtain services to which such user is not entitled.

Violations of system or network security may result in civil or criminal liability. REACH will investigate occurrences which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations.

5. Suspension; Termination.
Any user which REACH determines, in its sole discretion, to have violated any element of this REACH AUP shall receive a written warning, and may be subject at REACH's discretion to a temporary suspension of service pending such user's agreement in writing to refrain from any further violations; provided, however, that if REACH deems it necessary, in its sole discretion, it may immediately suspend or terminate such user's service without issuing such a warning. Users which REACH determines to have committed a second violation of any element of this REACH AUP
shall be subject to immediate suspension or termination of service without further notice and REACH may take such further action as REACH solely determines to be appropriate under the circumstances to eliminate or preclude such violation, and REACH shall not be liable for any damages of any nature suffered by any Customer, user, or any third party resulting in whole or in part from REACH’s exercise of its rights under these policies.

6. Monitoring
REACH has no obligation to monitor the REACH Network, but reserves the right to do so and remove any material in its sole discretion. REACH takes no responsibility for any material input by others and not posted to the REACH Network by REACH. REACH is not responsible for the content of any other Web sites linked to the REACH Network; links are provided as Internet navigation tools only.